Privacy Policy

We understand that your privacy is very important to you. That's why we've developed this policy to ensure that your privacy is protected while using our Service.

About Health Forum Online, LLC and Information We Collect

We ask for information such as your name, email address, company, address, and phone number. We collect information in the following ways:

  • Information we receive from you on your order form
  • Information we receive from taking online courses and through evaluation forms
  • Information we receive through our Web site
  • Information about your transactions with us

Why We Collect This Information

We collect this information for a variety of reasons, including Health Forum Online's effort to inform you of changes in service, special offers, newsletters, and other products and services that you may be interested in.

When you submit personal information to Health Forum Online, you understand and agree that Health Forum Online may access, store, and use your customer profile. Health Forum Online will not store credit card information nor will it disclose credit card information to any third parties.

Our Use and Disclosure of Your Information

Health Forum Online, LLC will use your information only for that specific purpose for which you submitted the information. We DO NOT sell or rent any personally identifiable information about you, including but not limited to, your emails, addresses, names, and phone numbers, to any third party without your permission. Unless otherwise indicated, the information provided by you to Health Forum Online is for internal use only to fulfill your order requirements or for administrative purposes. We may disclose your personal information we collect, as described above, to companies that perform services on our behalf to fulfill order requirements or administrative requirements.

We will cooperate with legal authorities in order to assist in an investigation and may release your personal information to them, as required by law.

Our Security Procedures

We restrict access to personal customer information and only allow disclosures to persons to assist in the order fulfillment process or administrative process. We maintain physical, electronic, and procedural safeguards to protect your personal information.

Reviewing and Changing Your Personally Identifiable Information

Please help Health Forum Online maintain the accuracy of your information by notifying us of any change to your license number, email address, or other information by updating your profile, or sending an email.

Privacy Policy Updates

This Privacy Policy may change at any time. It is your sole responsibility to revisit this page to review our privacy policy updates.

The most recent version of our Privacy Policy is always available from the bottom of most pages on the site.

Refund, Cancellation and Grievance Policy

HealthForum is fully committed to conducting all activities in strict conformance with the ethical principles and guidelines of all of our accrediting bodies. As such, HealthForum will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program contents and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Director of HealthForum's Continuing Education Program in consultation with the members of its Planning Committee.

A full refund will be given to prepaid registrants/participants in the event that a HealthForum CE activity is canceled.

While HealthForum goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues that come to the attention of the activity staff that requires intervention and/or action on the part of the activity staff or an officer of HealthForum. This procedural description serves as a guideline for handling such grievances.

To submit a grievance, please send your name, current contact information, course title(s), order # if applicable, and a brief description of the matter to

When an online course participant, files a grievance and expects action on the complaint, the following actions will be taken.

  • If the grievance concerns a course author, the online course content material presented, or the style of course presentation, the participant will submit a grievance via and it will be directed to the CE Program Director.
  • The CE Program Director will pass these grievances on to the course author/Planning Committee, assuring the confidentially of the grieved individual.
  • Additionally, the CE Program Director will mediate and serve as the final arbitrator regarding subsequent actions, which may include:
    • attempting to move the participant to another online course, or
    • issuing a credit for a future CE activity, or
    • providing a partial (if processing fee has occurred) or full refund of the course fee

The latter two will require a written note, documentation of the grievance, for record-keeping purposes. The note need not be signed by the grieved individual.

  • If warranted, the CE Program Director  will address broader program-wide concerns/grievances (e.g., user friendliness/interface) with the Planning Committee and modifications will be taken into consideration.