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Health Forum Online    The Psychologist's Source for C.E. Credits Online

Chronic Condition Self-management Support: What Every Health Professional Needs to Know

by Joanne Epping-Jordan, PhD 3 CE Credits

This course prepares health professionals to provide effective self-management support to patients with chronic conditions. Regardless of specific disease etiology, all chronic conditions present similar demands on patients, who must find ways to successfully manage their symptoms, treatments and preventive health behaviors on a day-to-day basis.  Health professionals have a central role in supporting patients to successfully self-manage their conditions, and importantly, this support goes well beyond disease education. This course outlines essential self-management skills that every patient must have to optimize health outcomes, and then describes a range of ways in which clinicians can impart and support these skills. Brief primary care-based interventions, such as the 5A and SMART strategies, are presented. Longer format interventions are also discussed, including group medical visits and lay-led self-management programs. The evidence to support and the relative advantages of each format are reviewed.


This online course is approved for APA CE credit, ASWB Clinical CE clock hours and NYSED CE credit. This online CE course is NOT associated with NBCC-approved clock hours.


Course Sections/Outline:

  • Introduction
  • Chronic Condition Management Versus Treatment of Acute, Episodic Illness
  • What Do We Mean By Self-Management?
  • What Do We Mean By Self-Management Support?
  • What is the Evidence that Self-Management Support is Effective?
  • How Can Self-Management Be Supported By Health Professionals?
  • How Can Self-Management Support Be Organized and Delivered?
  • Dealing with Challenging or Resistant Patients
  • Summary
  • Web-based Resources
  • References

Learning Objectives:

After completing this course, health professionals will be able to:
  • Describe the essential aspects of patient self-management that are necessary for the successful management of seven common chronic conditions.
  • Differentiate disease education interventions from self-management support interventions.
  • Identify at least two different settings and two approaches for providing self-management training and support to patients, including primary care and community-based interventions.
  • Summarize the empirical evidence showing at least two benefits of self-management support approaches.