Enhancing Provider-Patient-Family Communication: Theoretical, Ethical, Clinical and Sociocultural Considerations
by Dana Gionta, PhD 4 CE Credits
Description:
In recent years, there has been increasing awareness regarding the importance of clear and effective communication between patients, families, and medical staff in the context of illness and medical ethics. A central focus has been provider-patient communication, with the patient as the primary unit of care. Historically, the role of the family in provider-patient communication research has often been overlooked. However, increasing evidence demonstrates that the family is not only affected by a loved one's illness, but that it often plays a central role in a family member's health care, and more specifically, in their health communication encounters with doctors and other health providers. This course will discuss what is meant by the term 'health communication', examine the role of communication in patient care and review the relevant theories and existing empirical evidence related to provider-patient-family communication. Evidence-based clinical guidelines for mental health providers and allied healthcare professionals will be offered to facilitate more effective and satisfactory provider-patient-family communication and collaborative care.
Learning Objectives:
After completing this course, health professionals will be able to:
- Identify key communication theories, a working model of health communication (i.e. HCM), and the role of communication in patient care
- Predict potential facilitators and barriers to effective provider-patient-family health communication and the ethical and cultural factors that influence them.
- Indicate unique communication issues relevant to health care staff, patients and families during treatment, including cognitive/attitudinal factors, accessibility, and role confusion.
- Describe and apply evidence-based clinical and ethical guidelines for health care staff, patients and families to promote the efficacy of and the satisfaction with communication and collaborative care.
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